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March 20, 2020

At ELGi, we care deeply about our customers, employees and the community at large. As we work through the rather unprecedented COVID-19 pandemic, we’re taking appropriate measures to ensure business continuity and availability to serve our customers, while we protect the well-being of our employees.

To this effect, I would like to share some of the steps and actions we’ve defined to ensure we are unwavering in our commitment to upholding the safety and well-being of our customers and employees.

  1. All our teams across the world are operational; we are adhering to social distancing and remote-working where possible. For those whose work requires them to be on site, we have instituted policies and practices following guidance from the CDC, WHO and local public health authorities.
  2. We have discouraged visitors across our facilities; however any business critical visitors will be requested to adhere to precautionary measures with respect to screening at entry, social distancing and proactive disclosure.
  3. Business travel has been restricted and employees have been advised to replace the same with telephonic discussions and virtual communication.
  4. It’s business-as-usual for our sales and service teams. Our manufacturing facilities across the globe are fully operational and at this point there is no supply disruption with our products. In case of questions or concerns, we remain available via our usual communication channels.

At this juncture, containing the spread of COVID-19 is of quintessential importance. We are hopeful about a reasonably quick recovery – that the virus seasonality combined with a strong public health response based on learning from experience of various countries, will see a reduction in overall spread.

Now, more than ever before, the situation calls for us to be sensitive and kind, honest and transparent and to build trust amongst each other.  We appreciate your patience, understanding and support.

Best regards,

Dr. Jairam Varadaraj,

Managing Director, Elgi Equipments Ltd.

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